Returns & Exchanges

At Drogeria Nutridome, we want you to be completely satisfied with your beauty and wellness purchases. If a product does not meet your expectations, you can return it within 14 days of delivery provided it remains in its original, unopened condition.

Return Process

• 1.
  Submit a Return Request

  Log into your account or use the guest order tracker to fill out the return form, specifying the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.

• 3.
  Ship Your Items

  Send the package to our warehouse address using a tracked shipping method; please keep the postage receipt for your records.

• 4.
  Receive Your Refund

  Once our quality control team verifies the returned goods, we will process your refund to the original payment method within 7-10 business days.